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To register as a new IVRS user and obtain your user name and password, click here: New User Registration
To change your password and personal information, login to IDPH Web Portal and click on My Profile.  
To register for IVRS training, please visit www.mylearningpointe.com/ivrs

Contact the help desk, please email Dph.helpdesk@illinois.gov or call 866-220-5247.
For assistance during normal business hours with the IVRS application call 1-800-237-1945.

Announcements

Death Corrections Reference Manual
FAQ Page
Please know the Illinois Department of Public Health, Division of Vital Records office is operating with a limited number of staff due to the statewide response to COVID-19. While we will not be able to provide all services during this time, IVRS and its stakeholders will continue to be supported.

IVRS support will be via email only, so be certain to send an email that gives a lot of detail regarding your issue. For example, identify the record by providing the date of birth or death, full name on the record in IVRS along with the county of birth or death. Also, describe the issue you are having with the record such as not able to file the record, the record is in skip status or the record is nonprintable. Send your email to dph.ivrs@illinois.gov. We will look into your issue and respond via email.

Staff will be monitoring the fax attestation system, IVRS and email.

Thank you for your understanding and your cooperation.

10.197.3.10

To register as a new IVRS user and obtain your user name and password, click here: New User Registration
To change your password and personal information, login to IDPH Web Portal and click on My Profile.  
To register for IVRS training, please visit www.mylearningpointe.com/ivrs

Contact the help desk, please email Dph.helpdesk@illinois.gov or call 866-220-5247.
For assistance during normal business hours with the IVRS application call 1-800-237-1945.

Announcements

Death Corrections Reference Manual
FAQ Page
Please know the Illinois Department of Public Health, Division of Vital Records office is operating with a limited number of staff due to the statewide response to COVID-19. While we will not be able to provide all services during this time, IVRS and its stakeholders will continue to be supported.

IVRS support will be via email only, so be certain to send an email that gives a lot of detail regarding your issue. For example, identify the record by providing the date of birth or death, full name on the record in IVRS along with the county of birth or death. Also, describe the issue you are having with the record such as not able to file the record, the record is in skip status or the record is nonprintable. Send your email to dph.ivrs@illinois.gov. We will look into your issue and respond via email.

Staff will be monitoring the fax attestation system, IVRS and email.

Thank you for your understanding and your cooperation.

10.197.3.10

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